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Mobile

Push notifications

Turn on push notifications for the Nebula mobile app, manage which of your phones receive them, and choose what they tell you about.

Push notifications on your phone are the one delivery destination you turn on from inside the app — open Settings → Notifications and choose Enable next to Mobile.

Turning them on

Nebula doesn't ask for permission the moment you sign in, so if you've never been prompted, nothing is broken — you just haven't switched it on yet.

In the mobile app, open Settings → Notifications.

Under Destinations, find the row reading Push notifications on this device. and choose Enable.

Your phone asks whether Nebula may send notifications. Allow it, and the row switches on.

If you declined your phone's permission prompt earlier, Enable can't undo that on its own — Nebula will tell you to turn notifications on for it in your phone's own settings. Do that, then come back and try again.

Each phone is separate

A push destination is a device, not an account. Sign in on a second phone or a tablet and you'll enable it there too; turning it off on one leaves the others alone.

Open Push Notifications from your workspace's apps list to see which of your devices are registered and when each last received something. The device you're holding has an option to unregister it, which stops notifications on that phone and leaves everything else untouched.

Choosing what they tell you

The kinds of things Nebula notifies you about — a task finishing, a goal completing, something needing your approval, a mention — are workspace-wide settings, not phone settings. They're the same rules that decide what reaches you by email or Slack, so setting them once covers every destination.

That's covered in Notifications, and it's the right place to go for what each event type means. Two things are worth knowing on a phone specifically:

Whatever you do with push, the in-app inbox still gets everything. Turning push off makes your phone quiet; it doesn't make you miss anything.

The mobile app only offers destinations that make sense from a phone, so desktop and browser push aren't in the list even though they exist. Manage those from the web app.

Opening what a notification is about

Tapping a notification takes you to the thing it's about — the thread, the job, the approval — and switches you into the right workspace first if it belongs to a different one. You don't have to find your way back manually.

Nebula also keeps the unread count on the app icon in step with your inbox.

Not getting anything? Check three things in order: push is enabled for this device under Settings → Notifications, notifications are allowed for Nebula in your phone's settings, and the event you're expecting is actually switched on in your notification rules. If it's still quiet, ask Nebula in chat or email support@nebula.gg.

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